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Lost Cards

Lost Visa Card toll-free numbers


 (Access Code)
 (Toll-Free Number)

Some toll free numbers have access numbers that precede them. Dial the access number first, wait for the dial tone and enter the remaining digits to complete the call.

If the country you are in is not listed, or if you experience difficulties using any of the toll-free numbers, please call the US directly by dialing +1-303-967-1096.

TTY terminal: +1-410-998-8390


Visa provides around-the-clock emergency assistance to all Visa cardholders.

If your card is lost or stolen, the actions you need to take depend on where you are. If you’re close to home, immediately contact your financial institution to report the loss or theft and arrange for a replacement card to be mailed to you. You should keep a copy of your financial institution’s name, its customer service phone number, and your Visa account number in a convenient place-separate from your card.

If you’re traveling away from home–no matter where you are in the world–you should immediately contact the Visa Customer Care Services using our worldwide network of toll-free telephone numbers (see chart above).