Enterprise Risk Management, based in London
A Cosmopolitan Company
“I expected a classic financial institution, rigid and bureaucratic. It has been anything but,” recalls Jaime, Head of Enterprise Risk Management in London. The role affords Jaime regular travel to dynamic – and very different – countries such as Russia or the UAE. “I tell my friends all the time that Visa is cosmopolitan. Every day I get to learn something new and meet people from a variety of backgrounds.”
Before joining Visa, Jaime had been working as a consultant for organizations based in America and Europe. He helped his clients improve their internal control systems, and much of the work was related to new regulations that grew from the 2002 Sarbanes-Oxley Act (SOX).
It was during this time that Jaime came across an operations management opening at Visa that required experience in adapting internal controls to meet mandates of SOX. Initially, he was surprised to see a position so well suited to his unique set of skills. “While I enjoyed my consulting work, I didn’t hesitate for a minute. Aside from the opportunity being a perfect match, Visa’s well known brand was appealing.”
Today, Jaime focuses on risk management for Visa. What he enjoys most is helping to weave the culture of risk management into the business. “Sometimes it’s a challenge for those focused on other initiatives to see all the ways in which Enterprise Risk Management can add value. My approach has been to try to make it more engaging and find ways to motivate people. Because, when you really break it down, mitigating and preventing risk benefits everyone’s function, even by providing new business opportunities.”
It’s an approach that has led to success. Among his achievements, Jaime recalls a risk assessment workshop that he coordinated for regional executives– an effort that resulted in the region partnering with other key global functions, such as Government Affairs and Processing, to revise a pending work plan and reduce the risk potential.
What keeps Jaime motivated? “Each day is different. There are countless and diverse risks, especially in the current economic environment… and in countries so different. The key is being open-minded and finding new solutions. That’s what makes it interesting.”