Miami Customer Service Center
Every day more than 6,000 Visa employees from varied backgrounds and perspectives work together across geographic boundaries to continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people the world over.
The new Miami Customer Service Center will be an exciting, fast-paced environment where Visa employees will assist billions of customers worldwide. Every day will bring new opportunities and challenges for individuals who are ready to join a global workforce that is leading the electronic payments industry and changing the way people live.
We will be conducting interviews with qualified candidates for several open positions at the Miami Customer Service Center. Please apply for the positions below that you are interested in:
Customer Service Representative
Lead Customer Service Representative
Call Center Manager
What’s next?
Once you have submitted an application for one of our positions in Miami, Florida, our team will review your resume carefully to determine if it is a match with the job qualifications.
If you are selected for an onsite interview, we will contact you directly to schedule a time to meet with us.
What to expect during your interview
Put your best foot forward. Please arrive 15 minutes before your scheduled interview time in business casual attire. This includes neatly pressed khaki or dark pants and a pressed long-sleeved, buttoned shirt for both men and women.
Please bring at least four copies of your resume. Our interviews will be set up in a panel format with at least two to three managers in the room. Managers will ask you questions that pertain to the position for which you have applied, as well as assess your problem-solving and behavioral abilities. Interviews should take approximately 30 minutes.
The final stages
Following the interviews, we will conduct a real-time skills assessment test with actual call center scenarios, as well as a background check. If we determine that you are the right fit for the position, we will notify you as soon as possible. Please note that this process can take up to two weeks, and we will contact you once feedback has been received and decisions made.
Thank you for considering Visa.
