A tailored approach to authentication strategies
While card-not-present (CNP) fraud keeps rising, issuers are challenged to prevent fraud, minimize false declines, and deliver seamless customer experiences. With Visa Consumer Authentication Service, issuers can benefit from network agnostic, real-time risk scoring and tailored rules management. VCAS can help ensure an optimized approach to authentication that helps stop fraud at the beginning of the process.
Helps deliver quick and easy secure authentication to reduce fraud
VCAS enables data-driven authentication decisions, helping to increase approvals, remove unnecessary friction from the consumer experience and reduce challenge rates, while increasing successful transactions. An Australian issuer saw the following results after adopting VCAS with risk-based authentication (RBA)¹:
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One customer saw a 30 percentage point decrease in challenge rate with VCAS⁵
Using data captured globally to help companies make informed authentication decisions. Learn how VCAS can help deliver similar results for you.


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- Issuer data from Visa TC40 fraud reporting from Sept 2022-Aug 2023. An Australian Issuer's Journey from SMS OTP-Only to Risk-Based Authentication Using VCAS.*
- Issuer data from Visa TC40 fraud reporting from Sept 2022-Aug 2023. An Australian Issuer's Journey from SMS OTP-Only to Risk-Based Authentication Using VCAS. Performance improvements are based on 6-month averages before and after the rule changes.
- Issuer data from Visa TC40 fraud reporting from Sept 2022-Aug 2023. An Australian Issuer's Journey from SMS OTP-Only to Risk-Based Authentication Using VCAS. Abandonment rate is calculated as EMV 3DS transactions cancelled/timed-out divided by total EMV 3DS transactions for the 6 month period after the rule changes.
- Issuer data from Visa TC40 fraud reporting from Sept 2022-Aug 2023. An Australian Issuer's Journey from SMS OTP-Only to Risk-Based Authentication Using VCAS. 3DS Fraud is considered confirmed fraud as per TC40 reporting for ECI 05 and 06 transactions for the 6 month period after the rule changes.
- Visa, 2021. How a Peruvian issuer incorporated risk-based authentication to reduce friction in their cardholders’ ecommerce activities.*
*Statistics presented are not representative of general statistics across VCAS. Statistics shown are case study examples based on single users and should not be interpreted as indicative of broader trends or patterns.