2023 news
DECEMBER 2023
NEW VIDEO Available: An Introduction to Visa's Account Name Inquiry Service
Regions: U.S., Canada, AP, CEMEA, EU, LAC
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A new video Introducing Account Name Inquiry is now available on YouTube. Learn more about where Visa's name checking capability can be increasingly used, how it works and how it helps to reduce exposure to fraud and scams. Ensuring that a customer has shared their genuine name means more online accountability, better traceability and helps to reduce anonymity in the online world.
November 2023
Reminder: U.S. Fleet Program Compliance Timeline for Merchants
Regions: U.S.
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Visa is reminding stakeholders of the upcoming merchant requirements for implementation of mandatory changes related to Visa’s Fleet 2.0 initiative. As outlined and required in the Visa Rules (ID#: 0027524), a merchant that accepts a Visa Fleet Card must provide enhanced data for Visa Fleet Card transactions classified under the following merchant category codes (MCCs):
- MCC 4468—Marinas, Marine Service, and Supplies
- MCC 5499—Miscellaneous Food Stores—Convenience Stores and Specialty Markets
- MCC 5541—Service Stations (With or without Ancillary Services)
- MCC 5542—Automated Fuel Dispensers
- MCC 5983—Fuel Dealers—Fuel Oil, Wood, Coal, and Liquefied Petroleum
- Note: MCC 5552—Electric Vehicle Charging is currently excluded. Requirements will be announced separately.
Acquirers and fuel merchants participating in the Visa Fleet program were originally required to have implemented Visa Fleet 2.0 changes effective with the April 2022 VisaNet Business Enhancements release. As a result of the pressures and challenges in the marketplace due to competing requirements and the impact of COVID-19 on the availability of resources, Visa announced that it would provide waivers for merchants with committed delivery times until October 2023, and that no further grace period should be expected after October 2023 for merchants that do not support Fleet 2.0 processing at the point of sale. From November 2023, Visa will assess the readiness of merchants and move forward with compliance actions where applicable.
SEPTEMBER 2023
Introduction of Monitoring Rule for Dispute Condition 10.4: Other Fraud—Card-Absent Environment Remedy
Regions: U.S., Canada, AP, CEMEA, EU, LAC
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Effective 14 October 2023, the Visa Rules will be updated to include the Visa Fraud Dispute Monitoring Program to monitor merchant-provided qualification data submitted as a remedy for Dispute Condition 10.4: Other Fraud—Card-Absent Environment.
SEPTEMBER 2023
Webinar – Compelling Evidence 3.0 In Action presented by Verifi
Regions: U.S., Canada
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Compelling Evidence 3.0 was launched in April 2023 and since then both pre-dispute and pre-arbitration have seen strong adoption, providing deflection and representment benefits to merchants globally. On Wednesday, September 20th at 9AM PT, Visa will hold a Compelling Evidence 3.0 webinar presented by Verifi. The webinar will share the results these benefits have realized and provide an update from clients live on Systematic Dispute Deflection. In addition to sharing beta results for CE3.0, Verifi will also share aggregated deflection statistics and discuss the future of Order Insight®.
SEPTEMBER 2023
Network Tokens Webinar: Helping to Bridge the Gap Between Security and Performance
Regions: U.S., Canada
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Did you know 40% of consumers have said they won’t return to a merchant if they receive a false decline?* Balancing fraud management and the customer experience can be difficult, but it’s pivotal to delivering the secure and seamless digital experience that your customers expect. Network tokens can help you find the right combination of fighting fraud and meeting customer expectations. Join Visa experts as we take you through the ins and outs of network tokenization – what it is, how it can benefit your customers, and how you can implement it.
Register for the Network Tokens webinar
*Source: State of Consumer Attitudes on Ecommerce, Fraud & CX 2021, ClearSale