ADDRESSING THE B2B OPPORTUNITY

Five top trends for financial institutions

The business-as-usual baseline is higher than ever. For financial institutions who are known for good service it can be tricky to truly differentiate. At the same time, businesses that don’t satisfy their customers tend to have a limited trajectory. While the challenge of delivering services that go above and beyond is considerable, there are several innovative ways you can lock in loyal business customers and stand out from the crowd. Here are five top commercial expectation trends that can help.
Clive Cornelius and Edward Galvin

Conclusion

Despite the challenges financial institutions (Fis) face in satisfying increasingly demanding customers, new technology and a culture of embracing innovation can help you capitalize on emerging opportunities. Both FIs and B2B clients are looking for new ways of making commercial payments intuitive, simple, and stress-free. Working together to make this possible can boost the bottom line and loyalty.

More articles in this series

About the authors

Clive Cornelius, Head of Large & Middle Market, Visa Commercial Solutions, Europe.

Clive Cornelius

Head of Large & Middle Market, Visa Commercial Solutions, Europe

Edward Galvin, Head of Large & Middle Market Commercial Payments Sales, Visa Commercial.

Edward Galvin

Head of Large & Middle Market Commercial Payments Sales, Visa Commercial Solutions, North America

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