Global payments, local payouts: How AI agents can simplify B2B commerce for Small and Medium Businesses (SMBs)

The internet has reduced many of the traditional borders for selling products and services: A boutique artisan in Vietnam can sell to a customer in Berlin, and a freelance designer in Ulaanbaatar can deliver a project for a client in New York. But while the sales side has gone global, the general perception is that the payments side has lagged. Cross-border payments are traditionally associated with high costs, slow settlement timelines, and opaque FX spreads. For many small businesses, these frictions have been a persistent growth limitation.
Jonathan Kolozsvary
  • AGENTIC AND GLOBAL TRADE

    Key takeaways

    AI agents speed cross-border payments and settlements.

    Agents select rails for speed, cost, and compliance.

    SMBs gain faster cash flow and reduced admin burden.

Using AI agents to find the most efficient payment rails

Agentic commerce can help reduce these concerns. By embedding AI-powered agents into the platforms where businesses already operate, whether procurement portals or creative service marketplaces, global payments can be optimized in real time.¹

The expectation is AI agents will evaluate all available payment rails, whether cards, ACH, instant payments, local schemes, or regulated stablecoins, and automatically select the one that delivers the best combination of speed, predictability and compliance for a given transaction.

The expectation with agentic commerce is that it will cut average settlement times from a week to under an hour.

Stablecoin settlement adds an additional opportunity benefit, enabling sellers to ship goods the same day with full payment in hand.

SMBs are ready

Small business owners typically don’t start companies to become administrators, but administrative work, whether scheduling, invoicing, chasing payments, managing FX, or ensuring compliance, often dominates their time. These laborious processes help explain why AI adoption is accelerating in the SMB sector.

For independent creators, the shift to agentic can be transformative. An embedded payment agent will be able to manage complex scheduling, generate and send invoices based on project milestones, send payment reminders tailored to customer history, and choose the optimal rail for each payment.¹ For cross-border transactions, this means automating what was once a manual, error-prone process: for example, selecting a regulated stablecoin for a fast, predictable settlement, or a local instant rail where both parties have access. Agents will soon be able to do all this with full transparency on timing, currency conversion, and compliance.¹

Agentic commerce for solopreneurs

For SMBs, of which, in the U.S. 82 percent are run by solopreneurs, agentic commerce could feel like gaining a 24/7 finance, operations and strategy team that never calls in sick.²

The intelligence once reserved for enterprises with analytics departments could be accessible to any small business plugged into the right agentic commerce network. Even in markets where payment methods like cash, checks, or trade credit remain common and agentic use may not seem possible, secure, tokenized credentials should be able to bridge this gap, enabling SMBs to participate in automated flows without abandoning local practices.

Enabling global commerce anytime, anywhere

For banks and payment providers, facilitating agentic commerce means delivering tailored, market-ready solutions to enterprises, SMBs, and creators alike that integrate into existing workflows to provide quick payouts, global acceptance, and compliance tools, all while operating seamlessly across platforms, rails, and jurisdictions. No small task but clear new flows opportunities.

This seamlessness gets at the core promise of agentic commerce: global reach enabling commerce anytime, anywhere, with the same confidence, speed, and transparency that businesses expect from local transactions. Businesses are embracing AI agents with the hope that they’ll be able to be paid faster, more predictably, and more intelligently than they are today.

More articles in this series

This series explores uses real-world use cases and a roadmap for how the industry can move forward together to answer these questions and others. Because the future of commerce will be defined by the agents we build and the trust they engender.

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Jonathan Kolozsvary, Author

ABOUT THE AUTHOR

Jonathan Kolozsvary

Global Head of Small Business

Jonathan oversees Visa’s small business strategy, manages the global Visa Commercial Solutions (VCS) sales pipeline, and works with regional teams to drive sales excellence.

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