• Prevent and resolve disputes

    Disputes can be costly and complex, but automated resolution and data transparency can help you prevent unnecessary chargebacks and improve customers’ post-purchase experience.

Protect revenue and control risk

Disputes not only cost you in fees and revenue, they can also damage your customer experience and your brand. Our solutions help protect both sides of the equation.

Protect your revenue

Prevent and resolve unnecessary disputes before they become chargebacks to help retain revenue.

Reduce your dispute risk

Control dispute ratios and avoid costly fees by automating and streamlining your dispute management process.

Get better insights

Richer transaction data can identify first-party misuse and help you proactively deflect disputes before they become chargebacks.

Get global coverage

Pre-disputes from around the world can be resolved quickly, with global coverage for both Visa and non-Visa disputes.

Evolve your dispute management

Our next-generation solutions can uncover hard-to-identify fraud like first-party misuse while helping you manage and resolve chargebacks and other costly disputes.

100 M

 disputes processed by Visa in fiscal year 2024¹

$1 B

 pre-disputes resolved by Verifi since 2021²

+ 357 M

 pre-disputes resolved³

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Disclaimer: Case studies, comparisons, statistics, research, and recommendations are provided “AS IS” and intended for informational purposes only and should not be relied upon for operational, marketing, legal, technical, tax, financial or other advice. Visa neither makes any warranty or representation as to the completeness or accuracy of the information within this document, nor assumes any liability or responsibility that may result from reliance on such information. The Information contained herein is not intended as investment or legal advice, and readers are encouraged to seek the advice of a competent professional where such advice is required.

  1. Verifi Internal Reporting (October 2023).
  2. 2021-2023 Fiscal Year Verifi RESOLVE Performance (October 2021 – September 2023)
  3. Based on internal measurements from October 1, 2021 to September 30, 2022.