CASE STUDY

Ingenico: Creating frictionless checkout experiences globally

By partnering with Visa Acceptance Solutions, Ingenico reduced the complexity of managing multiple systems to deliver frictionless and secure payment experiences worldwide.

The challenge

In today’s fast-paced retail world, acquirers and merchants should offer a frictionless, secure and personalized payment experience across all channels. At the same time, they are expected to manage operations efficiently and keep up with the latest technologies.

Ingenico knew it was well-positioned to facilitate this for its customers, but needed a payment processing partner that had global reach and shared its vision of connecting people through commerce.

"Combining the global reach of Cybersource and Ingenico and using the Ingenico Android technology stack will accelerate innovation and reduce complexity. We believe together we can reduce time to market for customers and allow our clients and partners to realize the benefits of a truly unified omnichannel solution."

— Nigel Lee, Chief Customer Officer, Ingenico

The solution

The goal was to simplify how multiple payment systems are handled, speed up transactions and help businesses grow by expanding their reach and boosting customer satisfaction.

Ingenico integrated its Android-based AXIUM platform with our open payments platform to streamline transaction processing. This frictionless, ready-to-use integration simplifies in-store card transactions across multiple regions, all on a single platform.

Ingenico’s AXIUM terminals also come with advanced smart POS devices, a range of business applications, robust security features and top-notch customer support. Now businesses can scale easily across different AXIUM devices without the hassle of lengthy certification processes.

For Independent Software Vendors (ISVs), the API-driven capabilities easily integrate payment solutions into their applications. Plus, merchants can enjoy a unified experience across markets, helping to eliminate the need to rebuild apps for each acquirer while leveraging Ingenico's strong regional presence and managed solutions.

The results

Visa created a win for players in the payment ecosystem with a smoother and smarter way. Now, Ingenico can help ensure:

  • Acquirers can focus on card clearance and growth, not platform maintenance.
  • A quicker time to market via a ready-to-use app that speeds up new device launches.
  • Easier scalability on a platform that can help ensure consistent payments across markets.
  • A simplified infrastructure that handles online and offline transactions.
  • Easier integration for ISVs thanks to API-driven integration.
  • A more merchant-friendly experience. No need for separate apps across markets.

99.9 %

consistent uptime that reaches as high as 99.999% on a secure, resilient and compliant platform.¹

280 +

acquirers worldwide accessible through a single VPC integration — saving time and reducing market expansion costs.²

40 M

payment devices deployed worldwide by Ingenico.³

About Ingenico

Ingenico is a global leader in payment acceptance and services, supporting its customers to do more with payments. Active in 37 countries and with over 3,500 employees, it has been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, the company services the needs of millions of consumers every day. Through its advanced integrated solutions and network of partnerships, it simplifies the world of payments and brings value-added services to move commerce forward.⁴

You may also be interested in

DoggieLawn: Managing subscription payments with Authorize.net

See how DoggieLawn increased loyalty and revenue with smooth subscription services.

Read DoggieLawn’s case study

foodpanda and Cybersource: Delivering better checkout experiences for customers internationally

Discover how foodpanda provides frictionless payments experiences that drive business growth.

Read foodpanda’s case study

Barclaycard Payments: Delivering modern, innovative payments for a global banking institution

Learn how the British banking institution takes innovative payment solutions to market with Visa.

Read Barclaycard Payments’ case study

Build the payment solutions you want with Visa

Connect with us
  1. Cybersource, Partnering with Ingenico to enable secure card present solutions, Nov 2024, https://www.cybersource.com/en-ap/solutions/case-studies/ingenico.html
  2. VisaNet (2024).
  3. Ingenico, Ingenico partners with Cybersource to enable secured unified commerce solution, Nov 2024, https://ingenico.com/apac/newsroom/press-releases/ingenico-partners-cybersource-enable-secured-unified-commerce-solution
  4. Based on Ingenico internal measurement and statistics as of November 2024.