The challenge

Modern consumers have come to expect seamless payment experiences. In the service industry, customer satisfaction can be affected by long wait times and delays, not to mention inefficient or inattentive service. The frustration is then felt by merchants too, with falling revenues and poor online reviews. Therefore, the pressure is on to offer frictionless ways to pay, particularly for in-person point of sale (POS). Stationary POS systems tie staff to a particular location, when they could otherwise be focused on serving customers.

Payzli also wanted a product that could manage admin, such as bookings, further freeing up their merchants’ teams.

“In the past, you fill out a six-page application, submit it and in a week or ten days you might hear something back. Through our partnership with Visa, a merchant can download the Payzli app and through filling out a brief questionnaire… a process that took ten days before now happens within minutes.”

Arash Izadpanah, Chief Risk Officer, Payzli

The solution

Payzli turned to Visa Acceptance Solutions to help solve real-world problems for its small business clients. The end-to-end solution needed to address immediate operational challenges but also provide the future flexibility needed to open up new payment opportunities and drive growth.

We integrated Payzli's innovative technology into Visa Acceptance Solutions to offer merchants seamless payment solutions including high-quality mobile POS, terminals and Tap to Phone products. The flagship Payzli POS device offers a smoother payment experience, powered by our tokenization service. Our partnership also allows Payzli to leverage Visa Acceptance Solutions' extensive data, tools and solutions.

With a single connection, Payzli customers can get to market fast. Moreover, the POS goes beyond simple payment processing; it includes features like scheduling, AI integration and tools for marketing automation and reporting.

The results

Merchants can now unlock real opportunities just by upgrading their POS systems and connecting to the ultra-reliable Visa Acceptance Platform. Payzli turns Android devices into payment terminals — allowing staff to serve customers anywhere in the store. They can book appointments, manage inventory and process payments effortlessly — which means shorter wait times and reduced delays if staff are busy.

This also helps increase onboarding rates thanks to Payzli’s POS technology and the ultra-reliable Visa Acceptance Platform. By working with Visa Acceptance Solutions, Payzli’s merchants can now get started quicker than ever too, with onboarding in as little as 15 minutes.¹

Portrait of Kapil Pershad, Chief Technology Officer of Payzli

About Payzli

Payzli, in partnership with Cybersource and Visa Acceptance Solutions, empowers partners, independent software vendors (ISVs) and merchants with a robust payments and push payments stack for creating innovative apps and products.

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