• Prevent disputes

    Disputes can be costly and complex. Thankfully, automation and data transparency can help you minimize them, prevent chargebacks and improve the customer experience.

How to boost revenue and reduce chargebacks

Simplify your fraud and risk management with our solutions. Take control of disputes, cut costs and keep more of your hard-earned revenue.

Reduce chargeback costs

Use real-time data to ensure transaction pre-disputes don't escalate to chargebacks.

Combat friendly fraud

Recognize legitimate spending and deflect friendly fraud using historical customer insights and data.

Automate the dispute process

Manage dispute transactions more efficiently using our tools that take care of the heavy lifting and reduce manual tasks.

Reduce disputes and resolve them faster with Visa

Disputes can hurt your revenue and damage the customer experience. Our solutions help protect both sides of the equation so you can easily manage and resolve disputes while uncovering hard-to-spot fraud — ensuring better transactions for all.

Your challenge

Disputes can lead to lost revenue from chargebacks and higher costs to resolve cases. Plus, they can hurt customer relationships and damage your brand’s reputation, affecting your long-term success.

Our solution

Tackle disputes quickly and easily. Use Order Insight to clarify billing confusion, spot friendly fraud right away and connect with our global network of issuers. You'll be able to boost brand loyalty by ensuring safe, seamless customer experiences.

Enterprise x Visa

Keep costs low and your reputation high. Explore all the ways we’re helping businesses ensure simple, streamlined and secure digital commerce.

Explore our resources for enterprises

Let's talk payments

Our experts are on hand to help you tackle disputes and answer your questions. Take control of your costs and customer experience by talking with our team today.

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Preventing disputes by the numbers

We have the tools to reduce disputes and streamline resolution – and customers all over the world are making the most of them. See how they’re modernizing dispute management with Visa.

63 %

of merchants experience increased first party misuse — but with data transparency and proactive intervention, you can minimize chargebacks.¹

$ 65 M

in pre-disputes deflected. Visa helps prevent escalation — saving you money, time and resources.²

100 %

global Visa issuer coverage for Order Insight. In other words, faster dispute resolution for cardholders worldwide.³ 

Ready to transform your payment strategy and offering?

Let’s connect and discuss the right solutions for you.

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  1. Merchant Risk Council. (2024). Fraud and Payments Report (B2Bi). https://merchantriskcouncil.org/learning/mrc-exclusive-reports/global-payments-and-fraud-report
  2. Verifi Inc. (2024). Global Payments and Fraud Report. https://www.verifi.com/resources/2024-fraud-and-payments-report/
  3. Verifi Inc. (2023). Global Payments and Fraud Report. https://www.verifi.com/resources/2023-fraud-and-payments-report/